Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the person’s disability.

The ADA does not require service animals to wear a vest, ID tag, or specific harness.  The dogs that do wear vests or harnesses can wear any color, or shape.  There are no requirements on what the service dog can or can not wear.

They are only allowed to ask you two questions.  

1. Is the dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform.

Staff are NOT allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person’s disability.

No.  Covered entities may not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.

There are individuals and organizations that sell service animal certification or registration documents online. These documents do NOT convey any rights under the ADA and the Department of Justice does NOT recognize them as proof that the dog is a service animal.